Privacy Policy

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name and contact information
• Professional license information
• Company/business information
• Email address and phone number
• Billing information for paid subscriptions

Survey Documents

We process survey documents, plats, and related files that you upload to create your portfolio. These documents are automatically processed for redaction and then stored securely.

Usage Data

We collect information about how you use our service, including page views, feature usage, and portfolio performance metrics.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process and redact your survey documents
• Create and host your professional portfolio
• Process payments and manage subscriptions
• Provide customer support
• Send important service updates and notifications
• Improve our services and develop new features

3. Document Processing and Redaction

Our automatic redaction system uses advanced technology to identify and mask sensitive information in your survey documents. This process involves:

• Optical Character Recognition (OCR) to read text in documents
• Pattern recognition to identify sensitive data types
• Automated application of redaction overlays
• Secure processing in encrypted environments

Important: While our redaction technology is advanced, you remain responsible for reviewing redacted content and ensuring it meets your professional and legal obligations.

4. Data Storage and Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure cloud storage with redundant backups
• Regular security audits and monitoring
• Access controls and authentication systems
• Automatic deletion of original unredacted documents after processing

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

6. Public Portfolio Information

Information in your published portfolio (after redaction) is publicly viewable by anyone who visits your portfolio URL. This includes your professional information, redacted survey documents, and any content you choose to make public.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Control what information appears in your public portfolio
• Download your data in a portable format
• Opt out of non-essential communications
• Delete your account and associated data

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Original unredacted documents are automatically deleted after redaction processing. Account data is retained for 30 days after account deletion to allow for reactivation.

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

10. Third-Party Services

Our service may integrate with third-party services for payment processing, analytics, and other functions. These services have their own privacy policies, and we encourage you to review them.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

12. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@landsurveyorportfolio.com
Address: 123 Survey Street, Austin, TX 78701
Phone: (555) 123-SURVEY